Lalamove says it's 'not licensed' to transport people amid difficulties in commute, booking rides
Delivery service app Lalamove on Dec. 20 reminded the public that its accredited vehicles cannot transport people.
Lalamove's announcement comes as commuters face difficulties booking ride-hailing apps such as Grab, Angkas, and Joyride amid the holiday rush, supposed lack of transport network vehicle service on the road, as well as long-standing public transport concerns.
"Please be informed that our accredited delivery vehicles are not licensed to transport people," Lalamove said in a statement, "only items for delivery."
It noted that riders have the right to refuse such people booking to transport themselves.
Lalamove also reshared its 2019 delivery guidelines, stating that it cannot deliver breathing or living objects like people or animals.
The platform also doesn't allow the delivery of dangerous drugs, alcohol, firearms, sharp objects, chemicals, unsecured flammable objects, and jewelry.
"Let us help each other by allowing our partner drivers to focus on fulfilling your Christmas rush deliveries," Lalamove said.
Commuters have turned to social media to rant about taking hours just to book a ride, if not the much more expensive fares in place lately.
Last Dec. 6, the Land Transportation Franchising and Regulatory Board held a hearing with Grab amid the app's supposed overcharging. Though Grab said that it has indeed increased fares to avoid "short trips," it insisted that it's in accordance with the LTFRB fare matrix.
Other commuters are also complaining about metered taxis allegedly asking for extra fees, but have no choice just so they can get home. Some are also calling out motorcycle drivers that allegedly became "habal-habal" drivers who charge more than usual.