DOE releases payment to local shop after complaint over unpaid souvenir orders
The Department of Energy has released payment to local souvenir maker Amianan PH, after the viral post alleging DOE and Commission on High Education had delayed payment for procured souvenirs for the upcoming ASEAN Summit.
In its statement on Oct. 30, the DOE said it had maintained regular communication with Amianan PH throughout the agreed 30-working-day processing period. It added that it updated the supplier on the payment status during a visit on Oct. 29, assuring them that it was being processed as scheduled. The department completed the payment processing and delivered the check to the supplier the following day, ahead of the 30-working-day deadline.
"The Department of Energy (DOE) extends its appreciation to AmiananPH for the delivery of high-quality artisan gift sets presented to delegates, guests, and partners during the ASEAN Ministers on Energy Meeting held in Pasay City from 05–09 October 2026. Crafted from handwoven and locally sourced materials, the gift sets showcased Filipino craftsmanship, hospitality, and cultural heritage to our international guests," it said.
It also shared a photo of its representatives posing with the owner of Amianan PH while holding the check.
"The Department of Energy recognizes and fully supports the important role of local enterprises in preserving Filipino craftsmanship and contributing to the livelihoods of communities. It remains committed to fostering partnerships grounded in transparency, accountability, and the timely fulfillment of its obligations," it concluded.
CHED to review regional office's procurement
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Oct. 29, Amianan PH aired its frustration against two agencies over late payments.
"Minadalli nyo po [kami] para tapusin yong mga souvenir items nyo for ASEAN tapos pahirapan kayo singilin pinagpapasa pasahan nyo na lang yung tao kakahintay sa bayad nyo. 9 months na po kayo walang bayad CHED and lalagpas na po ng 1 month si DOE. Baka naman po. Ni piso po wala kayong downpayment. Nakakapagod kayo kausap," the local store wrote.
"Ang dami pong mga communities ang sinusuportahan namin, [paano] na po sila ngayong pasko? Hindi po makakagalaw ang negosyo kung natutulog lang sa inyo yung pera," it added.
The local souvenir shop added that it decided to speak out after learning that other small businesses had faced similar payment issues with government agencies. It stressed that the ordeal had taken a toll on its mental health.
On Oct. 30, CHED Chairperson Shirley C. Agrupis acknowledged the complaint, saying that procurement transactions undertaken by CHED Regional Offices, including CHEDRO IV, do not ordinarily require approval from her office. However, she assured that she would personally look into the matter and ensure that appropriate action is taken to address any issues identified.
"I encourage all CHED suppliers and service providers to bring procurement-related concerns and other relevant information directly to my office. My office remains open to receiving such concerns and is committed to ensuring that all parties are treated fairly and that legitimate issues are resolved through appropriate processes," she continued.
"Rest assured that the Commission takes these matters seriously. We remain committed to transparency, accountability, and maintaining the trust of everyone who transacts with CHED," Agrupis added. "Our suppliers and service providers deserve to be heard, treated fairly, and assured that their legitimate concerns will be addressed.
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