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NAIA listed as 3rd 'most stressful airport' in Asia, Oceania—study

By John Patrick Magno Ranara Published Nov 27, 2022 10:43 am

The Ninoy Aquino International Airport is the third "most stressful airport" in Asia and Oceania, according to new data.

Travel blog Hawaiian Islands looked at over 1,500 Google reviews for over 500 airports around the world and scrutinized the sentiments of the reviewers using a stress analysis tool. They filtered the airports to only the top 10 ones for every country based on the number of reviews.

UK’s Manchester Airport took the top spot as the airport with the most passengers who experience stress, with 82.5% of reviews indicating them. Other countries that followed were mostly in the Europe continent such as Greece, Germany, and France.

Meanwhile, the Philippines' NAIA had a lower score of 57.81%, but still high enough to place it as the third most stressful airport in the regions of Asia and Oceania.

It was only topped by Vietnam's Tan Son Nhat International Airport with 60.1% of reviews followed by Australia's Sydney Kingsford Smith International Airport with 59%.

According to the travel blog, long delays may be one reason why Sydney was ranked the most stressful airport in Oceania, citing a FlightAware compiled by CNN Travel that found that 34.2% of flights scheduled between May 26 and July 19 this year were delayed.

Hawaiian Islands concluded their report by highlighting that "adding higher fares, longer lines, and more delays to an already stressful environment can lead to unhealthy levels of stress and—in some cases—violent outbursts."

"Refusal to comply with safety instructions is a growing concern for the entire travel community and makes airport stress an important public health issue," they added.

NAIA was previously named the worst airport worldwide when flying business class, according to California-based luggage storage app Bounce. The Department of Transportation, however, argued that the "unfavorable rating" was "unsubstantiated."