LOOK: Window washer rescued after getting stuck hanging off between 24th and 25th floors of 42-story building
A window washer got stuck hanging off Kansas City's tallest building, which has 42 floors.
PEOPLE Magazine, citing the Kansas City Fire Department (KCFD), reported that the window washer experienced equipment failure and was stuck between the 24th and 25th floors of One Kansas City Place.
The KCFD responded to a call at around 10:15 a.m. and found his "broken hardware," specifically the harness he sat in while washing the windows, according to WDAF-TV.
The man's main line was jammed so he couldn't move in any direction.
The KFCD said Rescue Division, Rescue 1, and Rescue 31 members deployed firefighters to the roof and to the 25th floor.
Lucas Berry, an employee of glass installation company Santa Fe Glass who was already at the building for other work, told KCTV he and his colleague were tapped to help during the rescue effort.
“It was kind of like an adrenaline-rushing experience going up there," Berry said. “As soon as we got up there, we took out the rubber, popped the panels, and pulled the window off."
He noted that the window washer "didn't look too stressed" and when the window washer was pulled up, "you could tell there’s a sense of relief."
With the assistance of Santa Fe Glass workers, the KCFD said firefighters didn't need to have personnel over the roof of the building or hoist the individual over 20 floors from the outside.
They "applied a safety line to the worker's harness and pulled him up and through the window," according to the KCFD.
The rescue effort was completed in about 30 minutes.
The window washer, who was "very calm," didn't sustain injuries.
The KCFD also shared photos of the rescue effort on Facebook and thanked those who helped.
"Battalion 102 C-shift and the Rescue Division did an outstanding job," it said.
"A special thanks to Santa Fe Glass and two of their employees, Etienne Wager and Lucas Berry, who were at the building performing work on another floor. Their assistance in removing a section of glass allowed KCFD to perform a quick rescue of the stranded window washer. Great work by all," it added.