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Google Flights tests feature rebating users if ticket prices go down after purchase

Published Apr 04, 2023 3:58 pm

Google's flight booking search service is testing a feature that rebates users should the the prices of plane tickets go down after their purchase.

Google Flight is piloting a price guarantee program that ensures users are getting the best deals in their flight bookings through constant monitoring of prices every day until departure.

Richard Holden, Google Vice President on Travel Products, in a blog post on April 2 said if one sees the price guarantee badge, it means they're "confident" the price won't get any lower before takeoff.

But if it does go down, Holden said they'll pay the difference via Google Pay.

"No one likes to feel buyer’s remorse, and that’s especially true for a big purchase like plane tickets where the prices change from day to day," Holden said.

"Now you can book with the confidence that you’re not missing out on a great deal."

To date, Google Flight's pilot program is only available for "Book on Google" itineraries that depart from the United States.

Launched in 2011, Google Flights allows users to make open-ended searches on flight destinations and budget. It shows whether current prices are low, typical, or high compared to historical averages.