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Sony removes 'Cyberpunk 2077' from the PlayStation Store, offers refunds

By Dandi Galvez Published Dec 17, 2020 10:11 pm Updated Dec 17, 2020 10:23 pm

The turbulent saga of Cyberpunk 2077's botched console launch has escalated, as Sony has pulled the game from the PlayStation Store and offered refunds to those who bought it from the digital storefront.

We're barreling through the end of 2020 and it seems like things are getting worse for embattled game developer CD Projekt Red.

After a disastrous console launch on the PlayStation 4 and Xbox One, marred by a multitude of technical glitches rendering Cyberpunk 2077 literally unplayable, Sony has officially announced that they have pulled the game from the PlayStation Store and will be offering a full refund to those who wish to avail of it.

In a statement, Sony said, "SIE (Sony Interactive Entertainment) strives to ensure a high level of customer satisfaction, therefore we will begin to offer a full refund for all gamers who have purchased Cyberpunk 2077 via PlayStation Store. SIE will also be removing Cyberpunk 2077 from PlayStation Store until further notice."

A search for Cyberpunk 2077 on the PlayStation Store yielded different results and not the actual game, further cementing the fact that it has definitely been de-listed.

Cyberpunk 2077 is a futuristic open world, action role playing game developed and published by Polish game developer CD Projekt Red, who are mainly known for The Witcher series of video games.

Touted as potentially one of the greatest game releases before the end of this decade, Cyberpunk 2077 had a fairly good start on its release earlier this month on PC, with reviewers praising the game despite encountering gameplay glitches and crashes that were earlier dismissed as issues which could be easily patched.

Things quickly took a turn for the worse when reviews for the console release versions started pouring in, with reports of low frame rates, bad graphical textures, and game crashing glitches.

On Dec. 14, CD Projekt Red issued an apology which they posted on their social media accounts:

Although at the time, refunds on the PlayStation Store were not official yet which caused further confusion and gamer community backlash.

Today, things have obviously changed and PlayStation 4 gamers now have the option to either seek a refund for their digital purchase from Sony, or wait patiently for a software patch that may arrive as late as February 2021, and one that CD Projekt Red claims "should fix the most prominent problems gamers are facing on last-gen consoles."

(Images from Sony and CD Projekt Red)