What to know about the ride-hailing app Xpress and how to use it
Getting around the city can be a challenge, especially when you're rushing to work, meeting friends, or trying to get home after a long day. This can be even more difficult during the holiday season when we head out for reunions and year-end parties.
While there are several ride-hailing services like Grab, InDrive, and GreenGSM now, there's another alternative you might want to consider the next time you go out: the Xpress Super App, a Filipino-developed platform that lets you book motorcycle and car rides with a few taps on your phone.
Here's what you need to know about the app and how to use it.
What is the Xpress Super App?
Backed by the Cebuana Lhuillier group, Xpress was introduced in Metro Manila in 2024 as a ride-hailing service.
According to their website, their goal is to "make transportation and technology accessible for all" as they bridge gaps in every Filipino's entrepreneurial pursuit and foster inclusivity and empowerment.
Depending on availability in your area, you can choose from four different transportation options.
Xpress Sedan is a four-wheel ride for everyday trips, while the Xpress SUV is a roomier option for families, groups, or passengers with more luggage.
They also have Xpress Moto for solo passengers who want to beat the traffic congestion. Lastly, Pet Taxi is for passengers traveling with their pets. However, these two options have yet to be widely rolled out and may not be available in all service areas.
The app assured that "every passenger’s safety is top priority," incorporating real-time location tracking and emergency contact features to provide a layer of security for every ride.
They also assured that every driver is "trained under Xpress’ standards and equipped with the right skills to provide an exemplary ride experience."
All ride bookings on the Xpress app are also automatically covered by insurance.
How to book a ride
To book a ride, open the app and go to the Services section. There, choose "Regular" to start booking your trip via car.
After entering your pickup and drop-off locations, the app will then show you the available ride options for your route, along with their corresponding fares. For now, only the Sedan and SUV options are available, as Moto is coming soon.
Choose your preferred vehicle, then select your payment method. You can either pay by cash, debit or credit card, e-wallets such as GCash and Maya, or through the app's own digital payment feature, XPay.
According to their breakdown of their fares, the Sedan's base fare is P65 for the first kilometer. Passengers are charged an additional P15 per kilometer for the pickup distance, P15 per kilometer during the trip, and P2 per minute.
Meanwhile, the SUV's base fare is P75 for the first kilometer, with an additional P15 per kilometer for the pickup distance, P18 per kilometer during the trip, and P2 per minute.
The app also implements a maximum surge multiplier of 1.7. Eligible students, senior citizens, and persons with disabilities can enjoy a 20% discount on their fares.
If you have an upcoming trip, Xpress also allows you to reserve a ride from two hours up to seven days in advance.
The app can be downloaded on both Apple and Android devices.