If there’s anything that this COVID pandemic will leave in its wake — aside from a long, deep trail of sorrow and suffering — it will be Zoom, the app that’s become the boon and bane of billions of people worldwide. All at once, it’s become the default alternative to air travel, the telephone, even email and Skype, because it means you can talk to a roomful (or more) of people wherever they may be on the planet in real time, see if they’re listening to you (maybe), make everyone shut up if you’re the host, and pretend to be there if you’re not.
A few months ago, as it just began to be clear that the world as we knew it was never going to be the same again, the word “Zoom” (both noun and verb) entered our vocabulary. Upon learning that it was a “Chinese” invention, many friends loudly declared that they were not going to use the app, because all conversations were going to be routed through servers on the mainland, and who knew what those Red imperialists were going to do with your chitchat about your 50th high-school reunion and your mom’s recipe for buko pie? Had they stood their ground since, those friends would now probably be, well, friendless, because the rest of humanity has apparently gone on to embrace Zoom, or be embraced by it. (My take on the security issue — Zoom has said that it won’t be routing traffic through China — is that if it’s good enough for our cyber folks at UP, then it’s good enough for me; and frankly I don’t think my dog-face or my desultory comments on Zoom will be of much strategic interest to Beijing.)
And there I was looking at the bright side of the lockdown — finally, I said, I was going to have the time, the peace, and the quiet to finish all my book projects, which had been backed up for years. I was pecking happily away at them, too —until all these Zoom meetings popped up, demanding my attendance and attention: seminars or “webinars,” committee meetings, high-school get-togethers, shibashi sessions, and soon, online classes.
It takes a while, but you soon get the hang of Zoom: inputting the meeting numbers and passwords (and some people, of course, just can’t resist making “statement” or cutesy passwords like “Venceremos1234” and “HelloKittyXYZ”), testing your mike and lighting, and, more important than all the digital to-dos, choosing what to wear (at least above the waist) and what to put in the background.
There are now all kinds of “Zoom etiquette” manuals online — and I predict these guides to “a better Zoom experience” will soon be a sub-industry unto itself —and nearly all of them will say things like “Don’t wear your pajamas or tank tops” or “Don’t wear a suit and boxer shorts.” We understand the need for sartorial prudence, but in these days of work-from-home, it’s easy to get overdressed. A couple of weeks ago, for the first time in months, I felt obliged to put on a blazer and even wear long pants under the table because I was going to interview a bigshot CEO in New York for a book — only to find that he was totally comfy in a tennis shirt (which of course CEOs can wear anytime).
Your choice of background can be just as compelling — especially since you have a stack of vacation photos, all just waiting for a pandemic to be inflicted on your friends. The Boracay sunset? The Eiffel Tower (nah, you need to go horizontal)? The Grant Park skating rink? Academic types like me love to default to the racks of books in the background — which I now have to review to make sure no stray copies of Sweet Valley High or 50 Shades of Gray appear on the shelves.
And what about eating, drinking, family pets, and three-year-old toddlers to liven up the show? You’ll get an earful from the guides — whom, I suspect, have never really done Zoom live, every day, for interminable hours. My way of dealing with the time has been to use two computers — one dedicated to Zoom, and the other to real work, so if you catch me looking sideways or turning off my video, you know I’m working on my Nobel Prize.
Most of us didn’t even know that there was a “Zoom attendee attention tracking feature” that should’ve told you if your student was dutifully listening or taking down notes, but that feature, Zoom now says, was removed last April as part of its security and privacy update. (You can, however, report a participant for “inappropriate behavior” to Zoom — which hopefully will dispatch a SWAT team to the offending party and switch him/her off forever.)
No one’s more anxious about Zoom than my sweet wife Beng, who was all set to teach art conservation in UP, the historic first time it’s going to be taught there. All her plans were set — the hands-on assessments of artworks, the field trips to the museums, the on-the-spot discussions and practical exams. And then COVID-19 happened, and it all now has to go online, and all theoretical, at least for the first semester. It’ll be like teaching brain surgery by looking at pictures, but with everything she knows, I know Beng will manage, and so will her lucky students, until she can actually bring them to the Manansala murals at the UP Chapel and show them how to address its pitiful crumbling. (If you want to enroll in her class, it’s SFA 192AC, Art Conservation Techniques, TTh, 8:30-10 a.m.)
Even if and when they find a vaccine for COVID, I doubt that they’ll find a cure for Zoom. Let’s just pray no prankster finds a way of spreading a virus through it.