Affected by ASEAN flight changes? You can rebook for free or get a full refund
Have your travel plans been scrambled by the upcoming ASEAN Summit? Fret not, as passengers whose flights were cancelled or rescheduled because of the event can rebook for free, get a full refund, or keep their money as travel credit.
Transportation Secretary Vince Dizon announced these options during a press conference on Tuesday.
“If you are an affected passenger by the ASEAN because of all the cancellations, rescheduling, the delays, etc., you are assured of either free rebooking, all penalties waived so you will not be charged extra,” he said.
You can also opt for a full refund or leave your money as travel credit with the airline for future use.
“Lahat ‘yan, assured kayo of any of these. You can either decide to rebook, or get a full refund or travel fund,” Dizon stressed. “We just want to make it clear in front of our airlines that all penalties are waived for rebooking. You will get the full amount of your ticket [as a] refund.”
See the list of flights affected by the ASEAN Summit below:
Reminders for upcoming trips
In anticipation of the ASEAN Summit, Dizon advised passengers to arrive earlier than usual at the airport and to check flight status through the airlines’ websites or apps.
“Mas magbigay kayo ng allowance. Plan your trip properly. Kung dati, two hours before, gawin niyo nang tatlong hours. Kasi may mga darating na mga heads of state, medyo may disruption nang kaunti,” he said.
The DOTr will also be deploying help desks at several airports to assist passengers. These will be available at the departure and arrival areas of Terminals 1, 2, and 3 of the Ninoy Aquino International Airport.
Help desks will also be set up at Clark International Airport and Mactan-Cebu International Airport.
The 49th edition will be held in Metro Manila, primarily at the Philippine International Convention Center in Pasay, with the theme “Navigating our future, together.” The country is set to host almost 10,000 foreign delegates, according to the Department of Tourism.
Malacañang has also declared Nov. 16 to 18 as special non-working days in the National Capital Region.
If you're planning on heading to these areas on the said dates, here's What to know about the road restrictions and traffic measures for the ASEAN Summit.